Identity Theft Protection

Home Personal Identity Theft Protection

More and more, we’re seeing our customers fall victim to scams and fraud. Check below for videos, tips and education on ways to protect yourself and your finances.

Social Media Scams

Did you know the person lurking behind that fun-looking quiz on Facebook or Instagram or Buzzfeed might be a hacker waiting to capitalize on your answers! This short video helps keep you aware of what might be hiding behind some of the fun and seemingly harmless games and quizzes available on social media.

Zelle Scams

As Zelle’s popularity grows, consumers need to be on the lookout for scams and frauds to reduce the likelihood of falling victim.

AMEREN SCAM

In this scam, a customer receives an unsolicited phone call from an individual who falsely claims to be an Ameren representative. The scammer warns that Ameren will disconnect the customer’s electric service if the customer fails to make a payment – usually within a short timeframe. Scammers have even duplicated the Ameren Interactive Voice Response system, so when customers call back phone numbers provided by the scammer, it sounds like a legitimate Ameren phone number. Some of these criminals also use caller ID spoofing in order to replicate Ameren’s customer service number.

Protect Yourself from Identity Fraud

Put simply, identity theft is a major crime. It cripples your finances, destroys your credit history and can take mountains of patience, time and money to resolve. The good news is there are a lot of things you can do to decrease the likelihood of becoming a victim of identity theft.

Signs Your Identity has Been Stolen

If you notice any of these signs, your identity may have been stolen, and should be reported immediately:

Mistakes on your bank, credit card or other account statements
Late bills or statements that generally arrive on the same time each month
You receive bills or collection notices for products and services you never bought
Calls from debt collectors on debts that don’t belong to you
Other signs include a notice from the IRS that someone used your Social Security number, businesses turn down your checks or you are turned down for a job or loan unexpectedly.